We feel communication is a critical element as part of the overall success as part of the effective management of homeowner associations.  Therefore, we make communication a primary focus of ours to the communities we manage.  Methods we use to communicate to Association members are as follows:

• Community specific web sites.  Click here for Association specific web sites demo.  Community web sites also act as a portal for real time access into the CIMS ACCESS Database

• Community specific web sites allow homeowners to view not only CIMS Management Company information and/or specific Community information in real time but also:

  • Balance & accounts receivable history
  • Unit violation history on their soecific address
  • Property address maintenance history
  • Ability to submit a maintenance request or community related question online and receive a return e-mail acknowledgement of receipt
  • Ability to submit Architectural Change request online
  • Ability for owners to make definable file maintenance database changes to CIMS Management Database
  • Provides vendors Web access to check payment status
• Direct mailings to all community members.  Most of our mailings go to both owner and tenant to assure everyone is informed on the news of the community.
• Distribution of Owner Directories (if approved by the Board).  Only those residents that want to be included in the directory are.
• Formation of Rules and Regulations booklet that is updated annually and mailed to all owners and tenants.
• Glass enclosed, locked bulletin boards inside the community in a central location for approved postings.
• Regular newsletters to include community notices, re-caps from previous board meetings, seasonal articles, announcements, committee reports, etc.